Frequently Asked Questions
Q: Where can I find the serial number or license key I just purchased?
A: License keys/serial numbers are emailed out within 30 minutes of purchase during normal business hours (6am - 8pm Pacific Time).
Q: How do I download my program?
A: Download links are contained within the email containing the license from support@officeskeys.com
Q: How do I get help with my installation?
A: Typically, we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can reply to the email where License is sent or chat with us via website chat support or contact us at +1 929 274-3240
Q: I haven't received a receipt with my purchase, and I cannot login with my email what do I do?
A: Typically, when this happens there is a typo in the email submitted at check out. You can write
Q: I accidentally deleted the email with my download information how can I recover it?
A: You can email us at support@officeskeys.com or via chat support on website and ask us to resend Email.